Mentor, train, and guide the organization's teams as they learn, and then adopt, product best practices and lessons learned.Implement accountability measures across teams.Serve as the educator and creator of standards, best practices and metrics.Take a proactive stance in all communications with the customer.Hold the development team accountable for their deliverables and ensure quality deliverables.
Identify areas in need of improvement and take actions to bridge the gap. Exchange best practices and lessons learned with other team members.Advocate and enforce best practices in your own work and with your team.Communicate clearly and frequently to the development team, stakeholders, executives and clients as appropriate.Escalate critical unresolved issues, including recommendations for resolution.Participate in weekly executive reporting to Alight management on project status.Lead stakeholder and/or client calls regarding project status.Manage and minimize team exposure to shifting priorities.Track and manage work within the software team based on priorities and due dates.Develop and maintain project artifacts and conduct regular reviews to ensure all participants are aware of progress and roadblocks.Partner with team members and remove any obstacles blocking their success.Identify and manage necessary resources and ensure they are assigned, engaged and know their roles and responsibilities.Manage project risks and issues maintain mitigation and contingency plans.Provide sound, pragmatic and result-oriented direction to project teams.This includes project planning, execution, people management, timing, functionality, quality, communication and cost. In this role, you will Manage all aspects of a moderately complex project or multiple, medium-scale projects. We are committed to improving health and productivity outcomes while controlling costs - it is at the core of our comprehensive solutions which are designed to return people to their active lifestyles and allow businesses to thrive. We are the top provider in the Absence Management industry.
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